ABTA Protection

The Authentic Travel Company is a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.

ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ, tel: 020 3117 0500 or go to www.abta.com

The above applies to the services offered by The Authentic Travel Company and does not apply to any services supplied by any other company.

Financial Protection Statement

All our package holidays are financially protected. If you buy a single travel service rather than a holiday then protection may not apply. Please ask at time of booking.

Insurance requirements

We work with an award-winning travel insurance provider to offer you a range of comprehensive travel insurance. From single trip to annual policies including specific cruise policies, winter sports, gadget cover and car hire excess cover.

Our provider also insures the majority of customers with pre-existing medical conditions so give us a call